Terms of Service

Last Updated: January 10, 2025

1. Acceptance of Terms

Welcome to Distinct Health. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our platform.

These Terms constitute a legally binding agreement between you and Distinct Health ("we," "us," or "our"). We reserve the right to modify these Terms at any time, and your continued use of the platform after such modifications constitutes your acceptance of the updated Terms.

2. Description of Services

Distinct Health is a technology platform that connects patients with clinical research opportunities. Our services include:

  • Patient registration and profile creation
  • Health eligibility survey completion
  • Matching patients with relevant clinical trials
  • Facilitating communication between patients and research institutions
  • Providing information about clinical research opportunities

We are a matching service and do not conduct clinical trials ourselves. We do not provide medical advice, diagnosis, or treatment.

3. User Eligibility

To use our platform, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete information during registration
  • Comply with all applicable laws and regulations

By creating an account, you represent and warrant that you meet these eligibility requirements.

4. User Accounts

4.1 Account Creation

To access certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password
  • Not share your account credentials with others
  • Notify us immediately of any unauthorized use of your account
  • Log out from your account at the end of each session

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or inactivity.

5. User Responsibilities

When using our platform, you agree to:

  • Provide accurate and truthful information about your health and medical history
  • Not impersonate any person or entity or misrepresent your identity
  • Not use the platform for any illegal or unauthorized purpose
  • Not interfere with or disrupt the platform or servers
  • Not attempt to gain unauthorized access to any part of the platform
  • Not transmit viruses, malware, or other harmful code
  • Not collect or harvest information about other users
  • Comply with all applicable laws and regulations

6. Health Information

6.1 Accuracy of Information

You are responsible for ensuring that all health information you provide is accurate, complete, and up-to-date. Inaccurate or incomplete information may affect your eligibility for clinical trials.

6.2 Consultation with Healthcare Providers

Before participating in any clinical trial, you should consult with your healthcare provider. We strongly recommend discussing potential risks and benefits with a qualified medical professional.

6.3 No Medical Advice

Information provided on our platform is for informational purposes only and should not be considered medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

7. Clinical Trial Participation

You understand and agree that:

  • We do not guarantee acceptance into any clinical trial
  • Clinical trial participation is voluntary and you may withdraw at any time
  • Each clinical trial has its own informed consent process
  • We are not responsible for the conduct of clinical trials or actions of research institutions
  • Participation in clinical trials may involve risks and benefits

8. Intellectual Property

All content on our platform, including text, graphics, logos, icons, images, software, and other materials, is the property of Distinct Health or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our platform without our prior written consent.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not owned or controlled by Distinct Health. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of or reliance on any third-party content, goods, or services.

10. Disclaimer of Warranties

OUR PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The platform will be uninterrupted, secure, or error-free
  • The results obtained from using the platform will be accurate or reliable
  • Any errors in the platform will be corrected

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISTINCT HEALTH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the platform
  • Any conduct or content of any third party on the platform
  • Any content obtained from the platform
  • Unauthorized access, use, or alteration of your transmissions or content

12. Indemnification

You agree to defend, indemnify, and hold harmless Distinct Health and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the platform.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the platform shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration body, or through the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of the platform after any changes constitutes your acceptance of the new Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the platform, constitute the entire agreement between you and Distinct Health concerning your use of the platform.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Privacy Concerns: [email protected]

By using Distinct Health, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not access or use our platform.